Privacy Policy

At Thomas Hutchinson & Sons Ltd, we are committed to protecting and respecting our Customers privacy. This privacy policy sets out how Thomas Hutchinson & Sons Ltd uses and protects any information supplied by you. Thomas Hutchinson & Sons Ltd may change this policy from time to time but you will be informed of any updates. This policy is effective from 23rd April 2018.

Who are we?

We are Thomas Hutchinson & Sons Ltd, manufacturers and distributors of compound animal feed. Our registered address is Druminard Mills, 4 Ballygillen Road, Cookstown, Co. Tyrone, BT80 0AL.

Information we collect

We may collect and process the following information about you:

  • Personal Information (name, address, telephone number, e-mail address).
  • Purchases and orders made by you.
  • Payments details.
  • If you contact us we may keep a record of that correspondence.

This list is not exhaustive and, in specific instances we may need to collect additional data. Personal data is collected directly when a customer places an order, makes a purchase or sets up an account.

What we do with the information we gather

  • To process an order.
  • To provide goods and services.
  • To manage accounts.
  • With your agreement, to contact you about promotional offers, products and services.
  • Where we have a legal right or duty, to disclose your information (for example, in relation to an investigation by a public authority).

How long do we keep you data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. The longest we will normally hold any personal data is 7 years.

Who has access to your information?

Information stored by T Hutchinson & Sons Ltd is for Company use only. We will not share your information with third parties.

How we protect your data

Thomas Hutchinson & Sons Ltd is committed to keeping your personal data safe and secure. Our security measures include:

  • Password protection of computer systems.
  • Internal policies setting out our data security approach and training for employees.
  • Procedures to ensure we respond rapidly to security breaches.

Once we receive your information, we make our best efforts to ensure its security on our systems but this cannot be 100% guaranteed.

Controlling your personal information – Your rights

You have the following rights:

  • To ask what personal data we hold about you at any time.
  • To ask us to update and correct out of date or incorrect information that we hold about you.
  • To opt out of communications that we may wish to send you.